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Verint

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Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more

Contact Center
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Market Share of Verint

Current Customer(s)

2225

Market Share (Est.)

0.18%

Ranking

#20

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93439773.89%Verint vs Wix
Zendesk16507013.05%Verint vs Zendesk
Freshworks339012.68%Verint vs Freshworks
Agile CRM317412.51%Verint vs Agile CRM
Salesforce Service Cloud141021.12%Verint vs Salesforce Service Cloud
Mitel86400.68%Verint vs Mitel
LiveAgent74690.59%Verint vs LiveAgent
Bitrix2469530.55%Verint vs Bitrix24
Genesys56390.45%Verint vs Genesys
Zoho Desk52710.42%Verint vs Zoho Desk
Wipro44010.35%Verint vs Wipro
Avaya Contact Center39540.31%Verint vs Avaya Contact Center
NICE inContact34850.28%Verint vs NICE inContact
PICS32070.25%Verint vs PICS
Genesys PureCloud30910.24%Verint vs Genesys PureCloud
Five930780.24%Verint vs Five9
LogMeIn Rescue26580.21%Verint vs LogMeIn Rescue
Aircall24570.19%Verint vs Aircall
Comm100 Live Chat22490.18%Verint vs Comm100 Live Chat
Genesys Contact Center14020.11%Verint vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.

Verint vs Wix

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Verint vs Zendesk

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Verint vs Freshworks

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Verint vs Agile CRM

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Verint vs Salesforce Service Cloud

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Verint vs Mitel

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Verint vs LiveAgent

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Verint vs Bitrix24

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Customers of Verint

Around the world in 2024, over 2225 companies have started using Verint as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Great Wolf Resorts5,000 - 9,999MadisonWisconsinUnited States
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MetroPlus Health Plan1,000 - 4,999New York CityNew YorkUnited States
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Canadian Imperial Bank of Commerce (CIBC)10,000+TorontoOntarioCanada
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Smartsheet1,000 - 4,999BellevueWashingtonUnited States
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Froedtert & The Medical College Of Wisconsin1,000 - 4,999MilwaukeeWisconsinUnited States
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QBE Insurance Group Limited10,000+SydneyNew South WalesAustralia
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Hollywood Bets1,000 - 4,999DurbanKwaZulu-NatalSouth Africa
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5CA100 - 249UtrechtUtrechtNetherlands
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Goldman Sachs Group, Inc.10,000+New York CityNew YorkUnited States
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TransPerfect5,000 - 9,999New York CityNew YorkUnited States
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Verint Customers by Products and Services

The top three products and services offering customers that use Verint for Contact Center are Insurance (104), Managed Services (89), Cloud Services (83).

Customers

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Verint Customers by Employee Size

The majority of Verint's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (565 companies), 10,000+ employees (522 companies), 100 - 249 employees (211 companies).

Employee Size

Verint Customers by Geography

The top three geographies of Verint for contact-center are the United States with 1183(62.13%), United Kingdom with 237(12.45%), India with 105(5.51%) customers respectively.

Customers

Employees of Verint

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Also see other Products/Services by Verint in:

Market Research
Workforce Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Verint competitors?

Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.

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What is Verint customer distribution based on company size?

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What is Verint market share in the contact-center?

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What are the top countries that use Verint?

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What are the top industries that use Verint?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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