Desk.com Chat
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Market Share of Desk.com Chat
Current Customer(s)
761
Market Share (Est.)
0.06%
Ranking
#30
Top Competitors and Alternatives of Desk.com Chat
The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 934397 | 73.89% | Desk.com Chat vs Wix |
| Zendesk | 165070 | 13.05% | Desk.com Chat vs Zendesk |
| Freshworks | 33901 | 2.68% | Desk.com Chat vs Freshworks |
| Agile CRM | 31741 | 2.51% | Desk.com Chat vs Agile CRM |
| Salesforce Service Cloud | 14102 | 1.12% | Desk.com Chat vs Salesforce Service Cloud |
| Mitel | 8640 | 0.68% | Desk.com Chat vs Mitel |
| LiveAgent | 7469 | 0.59% | Desk.com Chat vs LiveAgent |
| Bitrix24 | 6953 | 0.55% | Desk.com Chat vs Bitrix24 |
| Genesys | 5639 | 0.45% | Desk.com Chat vs Genesys |
| Zoho Desk | 5271 | 0.42% | Desk.com Chat vs Zoho Desk |
| Wipro | 4401 | 0.35% | Desk.com Chat vs Wipro |
| Avaya Contact Center | 3954 | 0.31% | Desk.com Chat vs Avaya Contact Center |
| NICE inContact | 3485 | 0.28% | Desk.com Chat vs NICE inContact |
| PICS | 3207 | 0.25% | Desk.com Chat vs PICS |
| Genesys PureCloud | 3091 | 0.24% | Desk.com Chat vs Genesys PureCloud |
| Five9 | 3078 | 0.24% | Desk.com Chat vs Five9 |
| LogMeIn Rescue | 2658 | 0.21% | Desk.com Chat vs LogMeIn Rescue |
| Aircall | 2457 | 0.19% | Desk.com Chat vs Aircall |
| Comm100 Live Chat | 2249 | 0.18% | Desk.com Chat vs Comm100 Live Chat |
| Verint | 2225 | 0.18% | Desk.com Chat vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Desk.com Chat
The top three of Desk.com Chat’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.
Desk.com Chat vs Wix
Desk.com Chat vs Zendesk
Desk.com Chat vs Freshworks
Desk.com Chat vs Agile CRM
Desk.com Chat vs Salesforce Service Cloud
Desk.com Chat vs Mitel
Desk.com Chat vs LiveAgent
Desk.com Chat vs Bitrix24
Customers of Desk.com Chat
Around the world in 2024, over 761 companies have started using Desk.com Chat as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Celent | 50 - 99 | Boston | Massachusetts | United States |    |
| Mercer | 10,000+ | New York City | New York | United States |  |
| Bath & Body Works | 10,000+ | Reynoldsburg | Ohio | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Xerox Corporation | 10,000+ | Norwalk | Connecticut | United States | |
| Thomson Reuters Corporation | 10,000+ | Toronto | Ontario | Canada | |
| Samsung Electronics Co | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| L.M. Ericsson | 10,000+ | Stockholm | Stockholm | Sweden | |
| Bank of New York Mellon Company | 10,000+ | New York City | New York | United States | |
| The University Of Texas At Austin | 10,000+ | Austin | Texas | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Desk.com Chat Customers by Products and Services
The top three products and services offering customers that use Desk.com Chat for Contact Center are Online Learning (25), Cloud Services (24), Consulting (24).
Customers
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Desk.com Chat Customers by Employee Size
The majority of Desk.com Chat's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (138 companies), 10,000+ employees (132 companies), 20 - 49 employees (110 companies).
Employee Size
Desk.com Chat Customers by Geography
The top three geographies of Desk.com Chat for contact-center are the United States with 595(83.57%), Canada with 32(4.49%), United Kingdom with 24(3.37%) customers respectively.
Customers
Employees of Desk.com Chat
Also see other Products/Services by Desk.com Chat in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Desk.com Chat competitors?
Desk.com Chat’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Desk.com Chat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Desk.com Chat and 40,000 other technologies on the internet. You can also compare Desk.com Chat and its feature with top competitors here : Desk.com Chat vs Wix Desk.com Chat vs Zendesk Desk.com Chat vs Freshworks.
What is Desk.com Chat customer distribution based on company size?
What is Desk.com Chat market share in the contact-center?
What are the top countries that use Desk.com Chat?
What are the top industries that use Desk.com Chat?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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